FAQ Private Individuals

Can I buy gemstones from TimmersGems as a private individual?

TimmersGems is a wholesaler of gemstones, minerals, and related products, focusing on business clients. Private individuals can also place orders with us. You must always register first. Once your registration is complete, you can easily place an order online.

Our showroom is accessible exclusively to business customers.

What is the difference between a rough stone and a tumbled stone?

A rough stone has been left as natural as possible and therefore has an unworked appearance. The shape is often more irregular, the texture feels more natural, and every piece looks different. A tumbled stone, on the other hand, has been made smoother through a polishing process. As a result, the stone feels pleasant in the hand and is often suitable for carrying with you, placing on a surface, or using as a small collector's stone. Which choice is best depends mainly on what you find beautiful and what you want to use the stone for.

Are the gemstones real or synthetic?

gemstones , or treated stone. This is important because some stones are processed, colored, or created by humans to achieve a specific appearance. When this is known, it is clearly indicated with the product. This way, you have a better understanding of what you are buying and can make a choice that suits your preferences.

Why does my gemstone sometimes look different than in the photo?

Gemstones are natural products. This means that color, shape, pattern, luster, and size can vary from piece to piece. A photo gives a good impression of the product, but no two stones are exactly the same. It is precisely these natural differences that make gemstones special. Therefore, with tumbled stones, hand stones, pendants, spheres, or pieces on a stand, you may receive a stone that looks slightly different from the example on the website.

Where do gemstones come from?

The gemstones from TimmersGems come from various countries around the world. The products are carefully sourced from reliable suppliers, with a focus on suppliers who prioritize ethical sourcing. When the origin of a stone is known, this is stated on the product page. This allows you to see the country or region from which the stone originates for many products.

Which gemstone is suitable as a gift?

That depends on the person for whom you are buying the gift. For someone who enjoys jewelry , gemstone bracelets, pendants, rings, or earrings are a beautiful choice. For someone who loves interior design and decoration, sculptures, gemstone trees, spheres, tealight holders, or stones on stands are suitable. If you want to give something small, tumbled stones or hand stones are often accessible and personal. Be sure to choose a stone whose color, appearance, or shape suits the recipient.

What are hand stones and what are they used for?

Hand stones are smooth stones that feel comfortable in the hand. They are often chosen because they are easy to hold, carry around, or place in a personal spot. Some people use hand stones during meditation, relaxation, or as a brief moment of rest. Others find them particularly beautiful as collector's stones or decorative objects. Due to their rounded shape, hand stones feel softer and more approachable than rough stones.

What is a gemstone on a stand?

A gemstone on a stand is a stone or mineral placed on a base or holder. This ensures the piece stands firmly and its shape is highlighted. This is particularly beautiful for unique minerals, larger pieces, or stones with a striking color and structure. A gemstone on a stand is suitable for the home, on a desk, in a display cabinet, or as an eye-catcher in a quiet corner.

Do you also sell gemstone jewelry?

Yes, at TimmersGems you will also find gemstone jewelry. Think of bracelets, pendants, rings, and earrings with various types of gemstones. Gemstone jewelry is popular because you can wear the stone in a personal way. Some people choose a piece of jewelry because of the color, others because of the meaning, or because the stone suits their style. Gemstone jewelry is also a beautiful and accessible choice as a gift.

How can I best store my gemstones?

Gemstones are best stored in a dry and safe place. Avoid placing fragile stones loosely together, as harder stones can damage softer ones. You can store jewelry separately in a small box or pouch. Decorative pieces, spheres , and stones on stands can be beautifully displayed in a stable location. Avoid prolonged exposure to bright sunlight for stones that may be prone to discoloration.

Can I clean gemstones with water?

Not every gemstone can withstand water well. Some stones are harder and can handle moisture better, while others are more fragile or may become dull. If you wish to clean a stone, it is best to use a dry or slightly damp cloth gently. Do not use harsh cleaning agents. Are you unsure about a specific stone? Then it is wise to seek advice first so that you do not damage the stone.

Why do the prices of gemstones vary so much?

The price of gemstones depends on several factors. These include the type of stone, size, color, quality, rarity, origin, and the way the product is finished. For example, a small tumbled stone has a different price than a large sphere, a pendant, a mineral on a stand, or a rare collector's item. Natural color variations and unusual shapes can also influence the value.

Can I also buy larger gemstone products as a private individual?

Yes, larger products can also be purchased by private individuals. Think of gemstone sculptures, spheres, large minerals, pieces on stands, decorative objects, or unique interior pieces. These products are suitable for people who want to place a striking natural element in their home. Larger gemstone products are often chosen as eye-catchers in a living room, practice room, hallway, office, or personal collection space.

Can I get advice if I don't know which stone to choose?

Yes, if you are unsure about a product or do not know which stone suits your needs, please contact TimmersGems. The selection is extensive and it can be difficult to make the right choice immediately. Whether you are looking for a piece of jewelry, a loose stone, a gift, or a decorative item, the team is happy to help you. You can call +31(0)412-405131 or email info@timmersgems.com.

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